Direct Contact Methods
-
Call Exodus’s official customer support number:
+1-(803)-864-2455 (available 24/7)
- For urgent issues like account lockouts or unauthorized access.
- Be prepared to verify your identity using information linked to your account.
-
Visit the Help Center: help.Exodus.com
- Access a chatbot for common issues or request to chat with a live support agent.
- If the chatbot can't resolve your problem, it may escalate to a human representative.
-
Submit a detailed support ticket via their contact form.
- Include screenshots or transaction details if needed.
- Always log in when using support features for personalized help.
Security Reminder: Exodus does not initiate outbound support calls. Never call numbers found on third-party websites or social media. Always verify you are on the official Exodus site to avoid scams.
Note: Response times may vary depending on the complexity of your issue and current support demand. Patience is important.